CONTACT
Get in touch
You can send us your questions, requests and complaints through either channel below. Both reach the same team, and whichever you pick you will get a reply within 24-48 hours.
A ticket from your member panel
The fastest and most traceable route. The whole correspondence is recorded, you can look it up later and continue on the same thread. Billing, membership and access questions are resolved faster here because we can see your account.
Open a ticketNot a member yet? Use e-mail instead.
Write here if you are not a member or cannot get into your account. Telling us the subject — and your membership e-mail, if you have one — speeds things up.
support@pricealgo.ai⏱️ Response time
E-mails and support tickets are answered within 24-48 hours. This may take longer at busy times; if it does, we will tell you. Statutory deadlines set out in the agreements apply to formal applications (GDPR/KVKK requests, refund claims).
What support covers
- Access, setup and TradingView indicator authorisation
- Billing, payments and refunds
- Membership, plan changes and cancellation
- Using the software, and technical faults
What support does not cover
Our support team does not provide investment advice. We will not answer questions about which asset to buy, when to enter a trade, what position size to use, or whether a given setup will “work out”. PriceAlgo is not an investment firm and provides no financial services.
⚖️ Legal notices
Objections regarding the agreements, personal-data (GDPR/KVKK) requests and copyright notices go to the same address; please state the subject of your application clearly.
Legal documents →