Distance Selling Agreement

Governs the rights and obligations between the consumer purchasing a digital subscription and the seller.

Last updated: 2026-07-28

1. Parties and Pre-Contractual Information

1.1. The SELLER (service provider) is:

  • Legal name: PriceAlgo
  • Email: support@pricealgo.ai
  • Website: https://pricealgo.ai

1.2. The BUYER (consumer) is the person identified by the name, e-mail address and billing details supplied during registration and checkout. You confirm that the information you provide is accurate and current and accept responsibility for consequences arising from incorrect or incomplete information.

1.3. Before your order is placed you are informed of the essential characteristics of the service, the total price inclusive of all taxes, the means of payment and performance, the absence of a right of withdrawal, and the available complaint and redress mechanisms, in accordance with Article 6 of Directive 2011/83/EU and Article 5 of the Turkish Distance Contracts Regulation.

2. Subject Matter

2.1. This agreement covers the sale of a right to use software (a subscription) supplied electronically via pricealgo.ai, together with invite-only indicator licences granted on the TradingView platform.

2.2. The agreement is governed by Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation. Where you are habitually resident in the European Union, the mandatory provisions of Directive 2011/83/EU and the protective consumer rules of your country of habitual residence continue to apply to the extent they are more favourable to you.

3. Essential Characteristics of the Service

3.1. The product is digital content requiring no physical delivery and consists of:

  • Invite-only technical-analysis indicators granted to your TradingView account
  • Scanning, optimisation, scenario-analysis and market-data tools in the PriceAlgo web terminal
  • Educational content and community areas, depending on your plan

3.2. Use of the service requires a valid TradingView account and the correct TradingView username entered into your profile. Failure to grant access because an incorrect or non-existent username was supplied is not attributable to the SELLER.

3.3. The service requires an internet connection and a modern browser and depends on the continued availability of third-party data providers (exchange APIs, TradingView).

PRICEALGO GIVES NO GUARANTEE OF PROFIT, RETURN, INCOME OR SUCCESS RATE UNDER ANY CIRCUMSTANCES. The subscription fee buys a right to use software and carries no promise of any financial outcome. Past performance is not an indicator of future results.

4. Price and Payment

4.1. The subscription fee is the amount displayed at checkout inclusive of all applicable taxes. Prices are valid at the time they are displayed; the SELLER may change prices with prospective effect only. A price change does not affect the fee for a subscription period already paid for.

4.2. Payment may be made by credit or debit card through our payment service provider (Whop) or in USDT on the TRON network (TRC20). The SELLER never sees, processes or stores your card details; these are handled exclusively by the payment institution.

4.3. Unless stated otherwise, subscriptions RENEW AUTOMATICALLY on a monthly basis. You may stop renewal at any time from your member panel or through the payment provider. Stopping renewal does not end access before the end of the period already paid for.

4.4. For crypto payments, network fees and any exchange-rate movement during transfer are borne by you. Transfers sent to a wrong network or wrong address cannot technically be reversed and the SELLER cannot be held liable for them.

5. Performance and Timing

5.1. The digital content is supplied IMMEDIATELY once payment is confirmed by the payment provider: your plan is upgraded automatically and indicator access is granted to your TradingView username.

5.2. Should automatic provisioning fail for technical reasons, performance is completed manually within 24 hours at the latest, and in any event within the statutory maximum period.

5.3. By completing payment you expressly request that performance of the digital content begins immediately.

6. No Right of Withdrawal

Please read carefully: there is NO right of withdrawal for this product.

6.1. Under Article 16(m) of Directive 2011/83/EU, the right of withdrawal does not apply to the supply of digital content not supplied on a tangible medium where performance has begun with the consumer's prior express consent and acknowledgement that the right of withdrawal is thereby lost. The equivalent rule in Türkiye is Article 15(1)(ğ) of the Distance Contracts Regulation.

6.2. For this reason, before your order is confirmed you must give that express consent and acknowledgement by ticking a separate, unticked checkbox at checkout. You cannot place an order without doing so, and a durable record of your confirmation is retained.

6.3. The above DOES NOT affect your statutory remedies where the service is defective or does not conform to the contract, nor the technical-grounds procedure set out in the Cancellation and Refund Policy.

7. Non-Conformity and Remedies

7.1. If the service does not conform to the contract — access is never granted, the software does not technically function, or the service differs materially from what was advertised — you may request repair, re-performance or a refund in accordance with the Cancellation and Refund Policy.

7.2. Reasons unrelated to conformity — dissatisfaction with results, absence of profit, or adverse market movements — do not constitute non-conformity. Trading outcomes are not a defect of the software.

8. Licence, Personal Use and Abuse

8.1. The licence granted is personal, non-transferable, non-sublicensable and non-exclusive.

8.2. Sharing the account or indicator access with third parties, using it on more than one TradingView account, copying, reverse-engineering, decompiling or reselling the software is prohibited.

8.3. Where abuse is suspected the SELLER will first give notice and a reasonable period to remedy it; if the breach continues, access may be suspended or terminated. In cases of serious and deliberate breach (offering the licence for sale, copying and distributing the software) termination may be immediate. On termination, the fee already paid for the period after the breach is refunded; the SELLER's right to claim its own loss is reserved. This ensures no sanction disproportionate to the breach is applied.

9. Scope of Liability

PriceAlgo is technical-analysis and EDUCATIONAL software; it is not an investment firm and provides no financial service of any kind. It holds no regulatory licence and does not carry on investment advice, portfolio management, brokerage or custody activities. No indicator, signal, score, scan result, optimisation output or commentary constitutes investment advice, a recommendation, or an offer or invitation in respect of any financial instrument. Content is general, is not tailored to your financial situation or risk tolerance, and no suitability assessment is performed. All trading decisions and their consequences are EXCLUSIVELY yours.

9.1. The SELLER is not liable for outages, delayed or erroneous data, account restrictions or API failures originating from TradingView, exchanges, data providers, payment institutions or internet service providers.

9.2. The SELLER is liable for damage caused by its own fault in accordance with applicable law. Nothing in this agreement limits or excludes liability for intent or gross negligence, for death or personal injury, or any liability arising from mandatory consumer protection law. Where you act as a consumer, no clause purporting to cap liability in advance shall apply.

10. Data Protection

10.1. Your personal data is processed for the purposes, on the legal bases and for the periods set out in the Privacy Policy and the KVKK Information Notice, which form an integral part of this agreement.

11. Disputes and Governing Law

11.1. Consumers resident in Türkiye may apply to the Consumer Arbitration Committee or Consumer Court at their place of purchase or residence, within the monetary thresholds published by the Ministry of Trade.

11.2. Consumers resident in the European Union may bring proceedings before the competent authorities of their country of residence and may use available alternative dispute resolution bodies.

11.3. Turkish law applies; however, this choice of law may not deprive you of the protection of mandatory consumer provisions of your country of habitual residence.

12. Entry into Force

12.1. By completing payment you confirm that you have read, understood and accepted all provisions of this agreement, which is concluded and enters into force at that moment.

12.2. A copy of the agreement is sent to you by e-mail as a durable medium together with the order confirmation, and remains permanently accessible in your member panel under Settings › My Agreements.

12.3. Your acceptance is recorded together with its date, the documents accepted and the version of those documents, and is shown to you in the same section. The text of the version accepted is archived, so that even if the documents are later updated, the version you accepted can be provided on request.

Contact and Support

Any question, objection, request or complaint regarding this document may be sent to support@pricealgo.ai.

You can also open a ticket from the Support section of your member panel, where the entire correspondence is recorded and can be tracked.

E-mails and support tickets are answered within 24-48 hours. This may take longer at busy times, in which case you will be informed. Statutory deadlines stated in the relevant sections apply to formal applications (GDPR/KVKK requests, refund claims).

Support is limited to technical matters: access, setup, billing and use of the software. Our support team does not provide investment advice and will not answer questions about which asset to buy, when to enter a trade, or what position size to use.